AgreementMembership Agreement is required for sign-up.Enter InformationEnter your email and set a password. I have read and agree to all the Terms of Use and Privacy Policy below. Privacy Policy I agree SOOM is committed to protecting your personal information (“personal data”) while providing you with the opportunity to receive products and services. This policy describes the ways in which we collect personal data and the purposes for which we may use it. If you object to our use of your personal data in the manner set out in this policy, please inform us by email. By using this website you acknowledge that you have read the terms of this policy and that you agree to our use of your personal data as described. WHAT DATA COULD WE COLLECT FROM YOU You may be asked to provide us with the following information: - Your shopping mall user name - Your name - Your address - Your telephone number and your email address For some of the services supplied on our website you may be asked to provide further details. The information required, and the reason why we need it, will be explained at the time this information is requested. OUR USE OF PERSONAL DATA 1. To provide the SOOM service to you We will use your personal data to provide and improve our general service to you, to enable us to deal with any queries you have about our service, to notify you of any changes to our service and General User Conditions. 2. To send you information about our other products and services From time to time, we would like to send you information about other products and services, which we offer, and which we believe you may be interested in. If you decide now, or at any later time, that you would like to receive such information, please inform us by email. SECURITY We operate a number of technical and organisational measures to ensure that your personal data is kept secure and to prevent unlawful or unauthorized disclosure, misuse, alteration, damage or accidental loss or destruction. NOTIFICATION OF CHANGES New services and new laws may generate a need to amend this privacy policy. You should therefore check this privacy policy on a regular basis to ensure you are familiar with its terms. Last updated on 20/09/2017 Terms of Use I agree Article 1 (Purpose) The purpose of these Terms and Conditions is to prescribe the rights, obligations, and responsibilities of the Cyber Mall and the User regarding the use of internet-related services (hereinafter referred to as the “Services”) provided by the Soom Emporium Cyber Mall (hereinafter referred to as the “Mall”) operated by Soom Korea Co., Ltd. (an e-commerce business operator). ※「These Terms and Conditions shall also apply to e-commerce utilizing PC communication, wireless, etc., unless otherwise contrary to the nature thereof.」 Article 2 (Definitions) ① “Mall” refers to a virtual business place established by Soom Korea Co., Ltd. using information and communication facilities, such as computers, to enable the trading of goods or services (hereinafter referred to as “Goods, etc.”) to users; it is also used to refer to the business operator operating the Cyber Mall. ② “User” refers to members and non-members who access the “Mall” and receive the services provided by the “Mall” in accordance with these Terms and Conditions. ③ “Member” refers to a person who has registered as a member with the “Mall” and is capable of continuously using the services provided by the “Mall.” ④ “Non-member” refers to a person who uses the services provided by the “Mall” without registering as a member. Article 3 (Specification, Explanation, and Amendment of Terms, etc.) ① The “Mall” shall post the contents of these Terms and Conditions, the company name and representative’s name, the address of the business office (including the address where consumer complaints can be handled), telephone number, fax number, email address, business registration number, mail-order business report number, and personal information manager, etc., on the initial service screen (front page) of the Soom Emporium Cyber Mall so that users can easily recognize them. However, the contents of the Terms and Conditions may be made available for users to view through a linked screen. ② Prior to the user agreeing to the Terms and Conditions, the “Mall” shall obtain the user’s confirmation by providing a separate linked screen or pop-up screen, etc., to ensure that the user understands important contents stipulated in the Terms and Conditions, such as the right of withdrawal, delivery responsibility, and refund conditions. ③ The “Mall” may amend these Terms and Conditions to the extent that such amendment does not violate relevant laws, such as the Act on the Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Act on Door-to-Door Sales, etc., and the Framework Act on Consumers. ④ In the event that the “Mall” amends these Terms and Conditions, it shall specify the effective date and the reason for the amendment and post a notice on the initial screen of the Mall, along with the current Terms and Conditions, from 7 days prior to the effective date until the day before the effective date. However, if the content of the Terms and Conditions is changed in a way that is unfavorable to the User, a prior notice shall be provided with a grace period of at least 30 days. In this case, the “Mall” shall clearly compare the content prior to the amendment with the content after the amendment and display it in a way that is easy for the User to understand. ⑤ In the event that the “Mall” amends these Terms and Conditions, the amended Terms and Conditions shall apply only to contracts concluded after the effective date thereof, and for contracts already concluded prior to that date, the provisions of the Terms and Conditions prior to the amendment shall continue to apply. However, if a user who has already concluded a contract transmits their intent to be subject to the provisions of the amended Terms and Conditions to the “Mall” within the notice period for the amended Terms and Conditions pursuant to Paragraph 3 and obtains the consent of the “Mall,” the provisions of the amended Terms and Conditions shall apply. ⑥ Matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by the Act on the Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, etc., the Guidelines on the Consumer Protection in Electronic Commerce, etc. established by the Fair Trade Commission, and relevant laws and regulations or commercial practices. Article 4 (Provision and Modification of Services) ① The “Mall” shall perform the following tasks. 1. Provision of information regarding goods or services and conclusion of purchase contracts 2. Delivery of goods or services for which a purchase contract has been concluded 3. Other tasks determined by the “Mall” ② The “Mall” may change the contents of goods or services to be provided under contracts to be concluded in the future in the event that goods or services are out of stock or technical specifications change. In such cases, the “Mall” shall immediately announce the details of the changed goods or services and the date of delivery at the place where the current contents of the goods or services are posted, specifying the details and the date of delivery. ③ If the “Mall” changes the contents of the service for which it has concluded a contract with the user to provide, due to reasons such as goods being out of stock or changes in technical specifications, it shall immediately notify the user of the reason at an address where the user can be notified. ④ In the case of the preceding paragraph, the “Mall” shall compensate the user for damages incurred as a result thereof. However, this shall not apply if the “Mall” proves that it acted without intent or negligence. Article 5 (Suspension of Service) ① The “Mall” may temporarily suspend the provision of services in the event of maintenance, inspection, replacement, or breakdown of information and communication facilities, such as computers, or interruption of communication. ② The “Mall” shall compensate for damages incurred by users or third parties resulting from the temporary suspension of the provision of services due to the reasons set forth in Paragraph 1. However, this shall not apply if the “Mall” proves that it acted without intent or negligence. ③ In the event that the “Mall” becomes unable to provide services due to reasons such as a change in business type, abandonment of business, or merger between companies, the “Mall” shall notify users in the manner prescribed in Article 8 and compensate consumers according to the conditions originally presented by the “Mall.” However, if the “Mall” has not announced compensation standards, etc., it shall pay users their mileage or accumulated points, etc., in kind or cash equivalent to the monetary value circulated within the “Mall.” Article 6 (Membership Registration) ① Users apply for membership by filling in member information according to the registration form prescribed by the “Mall” and expressing their intent to agree to these Terms and Conditions. ② The “Mall” registers as members those users who have applied for membership in accordance with Paragraph 1, unless they fall under any of the following subparagraphs: 1. If the applicant has previously lost their membership status pursuant to Article 7, Paragraph 3 of these Terms and Conditions; provided, however, that this shall be an exception for those who have obtained the “Mall’s” approval for re-registration after three years have elapsed since the loss of membership status under Article 7, Paragraph 3. 2. If there is false information, omission, or clerical error in the registration details. 3. Other cases where it is determined that registering the user as a member would cause a significant technical impediment to the “Mall.” ③ The time of establishment of the membership contract shall be the point in time when the “Mall’s” approval reaches the member. ④ If there are any changes to the information registered at the time of membership registration, the member must notify the “Mall” of such changes within a reasonable period of time through methods such as modifying member information. Article 7 (Withdrawal of Membership and Loss of Eligibility, etc.) ① A member may request withdrawal from the “Mall” at any time, and the “Mall” shall process the withdrawal of membership immediately. ② If a member falls under any of the following grounds, the “Mall” may restrict or suspend the member’s eligibility: 1. Registering false information at the time of application for membership. 2. Failing to pay on time the price of goods, etc. purchased using the “Mall,” or any other debts incurred by the member in relation to the use of the “Mall.” 3. Threatening the order of e-commerce, such as by interfering with another person’s use of the “Mall” or misappropriating their information. 4. Using the “Mall” to engage in acts prohibited by laws or these Terms and Conditions, or acts contrary to public order and good morals. ③ If the same act is repeated two or more times or the cause is not rectified within 30 days after the “Mall” has restricted or suspended membership eligibility, the “Mall” may revoke the member’s eligibility. ④ In the event that the “Mall” revokes membership eligibility, the member registration shall be cancelled. In this case, the member shall be notified, and an opportunity to provide an explanation shall be granted by setting a period of at least 30 days prior to the cancellation of membership registration. Article 8 (Notice to Members) ① When the “Mall” provides notice to a member, it may do so via the email address designated by the member in advance through an agreement with the “Mall.” ② For notices to an unspecified number of members, the “Mall” may substitute individual notice by posting on the “Mall” bulletin board for at least one week. However, individual notice shall be provided for matters that have a significant impact on the member’s own transactions. Article 9 (Consent to Purchase Application and Provision of Personal Information, etc.) ① Users of the “Mall” apply for purchase on the “Mall” by the following or similar methods, and the “Mall” shall provide each of the following details in an easy-to-understand manner when the user applies for purchase. 1. Search and selection of goods, etc. 2. Input of the recipient’s name, address, telephone number, e-mail address (or mobile phone number), etc. 3. Confirmation of the terms and conditions, services for which the right of withdrawal is restricted, and details regarding the burden of costs such as delivery fees and installation fees 4. Indication of agreement to these terms and conditions and confirmation or rejection of the matters in Item 3 above (e.g., mouse click) 5. Application for purchase of goods, etc. and confirmation thereof, or consent to confirmation by the “Mall” 6. Selection of payment method ② If the “Mall” needs to provide the buyer’s personal information to a third party, it must notify the buyer of 1) the recipient of the personal information, 2) the purpose of use of the personal information by the recipient, 3) the items of personal information provided, and 4) the period of retention and use of the personal information by the recipient, and obtain consent. (The same applies even if the matters for which consent was obtained are changed.) ③ If the “Mall” entrusts business to a third party to handle the Buyer’s personal information, it must notify the Buyer of 1) the party receiving the entrustment of personal information handling, and 2) the details of the entrusted business, and obtain consent. (The same applies even if the matters for which consent was obtained are changed.) However, if it is necessary for the performance of a contract regarding the provision of services and is related to the enhancement of the Buyer’s convenience, the notification and consent procedures are not required by informing through the Personal Information Handling Policy in the manner prescribed by the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.”. Article 10 (Formation of Contract) ① The “Mall” may not accept a purchase application as stipulated in Article 9 if it falls under any of the following subparagraphs. However, when entering into a contract with a minor, it must notify the minor or their legal representative that the contract may be canceled if the consent of the legal representative is not obtained. 1. If there is false information, omission, or clerical error in the application details 2. If a minor purchases goods or services prohibited by the Youth Protection Act, such as tobacco or alcohol 3. If it is otherwise determined that accepting the purchase application would cause significant technical impediments to the “Mall” ② The contract shall be deemed established at the time when the “Mall’s” acceptance reaches the user in the form of a receipt confirmation notice pursuant to Article 12, Paragraph 1. ③ The “Mall’s” expression of intent to accept must include information regarding the confirmation of the user’s purchase application, availability of the product for sale, and correction or cancellation of the purchase application. Article 11 (Point Operation Policy) ①포인트의 정의 및 적립 1. Definition and Accumulation of Points 1. “Points” refer to cyber points granted by the “Mall” based on a member’s purchasing activities and participation in events, and can be used just like cash when purchasing products at the “Mall.” 2. Points are accumulated according to a certain percentage of the product purchase amount, and the accumulation rate may be changed according to the “Mall’s” policy. 3. The point of point accumulation is based on the completion of order processing or after-sales service. ② Use of Points 1. Members may use points when purchasing products according to the standards set by the “Mall.” 2. Points cannot be refunded in cash and cannot be transferred to others. 3. The minimum usable amount and single-use limit for points are subject to the “Mall’s” policy. ③ Validity Period and Expiration of Points 1. The validity period of points is one year from the date of accumulation. 2. Points that have expired will be forfeited and cannot be restored. 3. If a member withdraws, any points held will be forfeited immediately and cannot be restored. 4. The “Mall” may notify members in advance of the scheduled expiration of points prior to expiration. 5. Points awarded through events or promotions may be subject to a separate validity period, as specified in individual notifications or announcements. ④ Changes to the Point System 1. The “Mall” may change the point system as necessary for business management or service operations. 2. If the criteria for point accumulation, usage conditions, validity periods, etc., are changed, the “Mall” may notify members in advance. ⑤ Recovery of Points 1. If points are acquired through fraudulent means, the “Mall” may recover the relevant points or restrict their use. 2. Points accumulated due to system errors or abnormal methods may be recovered by the “Mall.” 3. In the event of point recovery or usage restriction, the “Mall” may notify the member of the reason. Article 12 (Payment Methods) Payment for goods or services purchased at the “Mall” may be made using any of the available methods listed in the following subparagraphs. However, the “Mall” shall not collect any additional fees under any pretext added to the price of the goods, etc., regarding the user’s payment method. 1. Various account transfers such as phone banking, internet banking, and mail banking 2. Various card payments such as prepaid cards, debit cards, and credit cards 3. Online direct deposit without a bank account 4. Payment by electronic currency 5. Payment upon receipt 6. Payment by points issued by the “Mall,” such as mileage 7. Payment by gift certificates contracted with or recognized by the “Mall” 8. Payment by other electronic payment methods, etc Article 13 (Notice of Receipt, Change and Cancellation of Purchase Application) ① The “Mall” shall provide a notice of receipt to the user when there is a purchase application from the user. ② A user who has received a receipt confirmation notice may request a change or cancellation of the purchase application immediately after receiving the notice if there is a discrepancy in the expression of intent, etc., and the “Mall” shall process such request without delay if the user makes the request prior to delivery. However, if payment has already been made, the provisions regarding withdrawal of subscription, etc. under Article 15 shall apply. Article 14 (Supply of Goods, etc.) ① Unless there is a separate agreement between the “Mall” and the user regarding the timing of the supply of goods, etc., the “Mall” shall take necessary measures, such as custom manufacturing and packaging, to ensure that the goods, etc. are delivered within 7 days from the date the user placed the subscription. However, if the “Mall” has already received all or part of the payment for the goods, etc., it shall take such measures within 3 business days from the date the payment was received. In this case, the “Mall” shall take appropriate measures to allow the user to check the supply procedures and progress of the goods, etc. ② The “Mall” shall specify the delivery method, the party bearing the delivery costs for each method, and the delivery period for each method for the goods purchased by the user. If the “Mall” exceeds the agreed delivery period, it shall compensate the User for any damages resulting therefrom. However, this shall not apply if the “Mall” proves that it acted without intent or negligence. Article 15 (Refund) If the “Mall” is unable to deliver or provide the goods, etc. applied for purchase by the User due to reasons such as being out of stock, it shall notify the User of the reason without delay. If payment for the goods, etc. was received in advance, the “Mall” shall refund the payment or take necessary measures for the refund within 3 business days from the date the payment was received. Article 16 (Withdrawal of Offer, etc.) ① A User who has entered into a contract with the “Mall” regarding the purchase of goods, etc. may withdraw the offer within 7 days from the date of receiving the written document regarding the contract details pursuant to Article 13, Paragraph 2 of the Act on the Consumer Protection in Electronic Commerce, etc. (If the supply of goods, etc. is delayed compared to the time the written document was received, this refers to the date the goods, etc. were received or the date the supply of goods, etc. began). However, if the “Act on the Consumer Protection in Electronic Commerce, etc.” provides otherwise regarding the withdrawal of an offer, the provisions of said Act shall apply. ② Upon receiving the goods, etc., the User may not return or exchange them in any of the following cases: 1. Where the goods, etc. are lost or damaged due to reasons attributable to the User (provided, the User may withdraw the offer if the packaging, etc. was damaged to verify the contents of the goods, etc.) 2. Where the value of the goods, etc. has significantly decreased due to the User’s use or partial consumption 3. Where the value of the goods, etc. has significantly decreased over time to the extent that resale is difficult 4. Where the packaging of the original goods, etc. has been damaged in cases where reproduction with goods, etc. of the same performance is possible ③ In the cases of Paragraph 2, Subparagraphs 2 through 4, if the “Mall” has not taken measures such as specifying in advance in a place easily accessible to the Consumer that the withdrawal of the offer, etc. is restricted or providing a trial product, the User’s withdrawal of the offer, etc. shall not be restricted. ④ Notwithstanding the provisions of Paragraphs 1 and 2, if the contents of the Goods, etc. differ from the contents of the display or advertisement, or if the contract is performed differently from the agreed terms, the User may withdraw the subscription, etc. within 3 months from the date of receiving said Goods, etc., or within 30 days from the date the User became aware of or could have known of such fact. Article 17 (Effect of Withdrawal of Subscription, etc.) ① If the “Mall” receives the return of the Goods, etc. from the User, it shall refund the price of the Goods, etc. already paid within 3 business days. In this case, if the “Mall” delays the refund of the Goods, etc. to the User, it shall pay interest on the delay calculated by multiplying the delay period by the delay interest rate prescribed in Article 21-2 of the Enforcement Decree of the Act on the Consumer Protection in Electronic Commerce, etc. ② In refunding the above price, if the User has paid for the Goods, etc. using a payment method such as a credit card or electronic money, the “Mall” shall request the business operator who provided said payment method to suspend or cancel the billing for the Goods, etc. without delay. ③ In the case of withdrawal of subscription, etc., the costs necessary for the return of the supplied goods, etc. shall be borne by the User. The “Mall” shall not claim penalties or compensation for damages from the User for reasons of withdrawal of subscription, etc. However, if the withdrawal of subscription, etc. is made because the contents of the goods, etc. differ from the display or advertisement content or are fulfilled differently from the contract terms, the costs necessary for the return of the goods, etc. shall be borne by the “Mall.” ④ If the User bore the shipping costs when receiving the goods, etc., the “Mall” shall clearly indicate who bears those costs upon withdrawal of subscription so that the User can easily understand. Article 18 (Protection of Personal Information) ① When collecting users’ personal information, the “Mall” collects the minimum amount of personal information within the scope necessary for the provision of services. ② The “Mall” does not collect information necessary for the fulfillment of purchase contracts in advance upon membership registration. However, this shall not apply in cases where identity verification is required prior to the purchase contract to fulfill obligations under relevant laws and regulations, and where the minimum amount of specific personal information is collected. ③ When the “Mall” collects and uses users’ personal information, it shall notify the relevant user of the purpose and obtain their consent. ④ The “Mall” shall not use collected personal information for purposes other than the intended purpose. In the event that a new purpose of use arises or the information is provided to a third party, the “Mall” shall notify the relevant user of such purpose and obtain their consent at the stage of use or provision. However, exceptions shall apply if otherwise stipulated by relevant laws and regulations. ⑤ In cases where the “Mall” is required to obtain the user’s consent pursuant to Paragraphs 2 and 3, it must specify or notify in advance the matters prescribed by Article 22, Paragraph 2 of the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.,” such as the identity of the personal information manager (affiliation, name, telephone number, and other contact information), the purpose of collection and use of information, and matters regarding the provision of information to third parties (recipient, purpose of provision, and content of information to be provided). Users may withdraw this consent at any time. ⑥ Users may request access to and correction of errors regarding their personal information held by the “Mall” at any time, and the “Mall” shall be obligated to take necessary measures without delay. If a user requests the correction of an error, the “Mall” shall not use the relevant personal information until the error is corrected. ⑦ The “Mall” shall limit the number of persons handling users’ personal information to a minimum for the protection of personal information and shall bear full liability for any damages incurred by users resulting from the loss, theft, leakage, provision to third parties without consent, or alteration of users’ personal information, including credit cards and bank accounts. ⑧ The “Mall” or any third party that has received personal information from it shall destroy the relevant personal information without delay once the purpose of collection or the purpose for which it was provided has been achieved. ⑨ The “Mall” shall not pre-select the consent fields regarding the collection, use, and provision of personal information. Furthermore, it shall specifically clarify the services that are restricted when a user refuses consent regarding the collection, use, and provision of personal information, and shall not restrict or refuse the provision of services, such as membership registration, on the grounds of a user’s refusal to consent to the collection, use, and provision of personal information that is not a mandatory collection item. Article 19 (Obligations of the “Mall”) ① The “Mall” shall not engage in acts prohibited by laws and regulations or these Terms and Conditions, or acts contrary to public order and good morals, and shall do its best to provide goods and services continuously and stably in accordance with these Terms and Conditions. ② The “Mall” shall be equipped with a security system to protect users’ personal information (including credit information) so that users can safely use internet services. ③ If the “Mall” engages in unfair labeling or advertising practices regarding goods or services as prescribed in Article 3 of the “Act on Fair Labeling and Advertising,” thereby causing the user to damages incurred, the user shall be liable to compensate for such damages. ④ The “Mall” shall not send commercial advertising emails that the user does not wish to receive. Article 20 (Obligations Regarding Member ID and Password) ① Except for the cases specified in Article 17, the responsibility for managing the ID and password rests with the member. ② The member shall not allow a third party to use their ID and password. ③ If a member becomes aware that their ID and password have been stolen or are being used by a third party, they must immediately notify the “Mall” and follow any instructions provided by the “Mall.” Article 21 (Obligations of Users) Users shall not engage in the following acts. 1. Registration of false information upon application or modification 2. Theft of another person’s information 3. Alteration of information posted on the “Mall” 4. Transmission or posting of information (computer programs, etc.) other than that specified by the “Mall” 5. Infringement of intellectual property rights, such as copyrights, of the “Mall” or other third parties 6. Acts that damage the reputation of the “Mall” or other third parties or interfere with their business 7. Acts of disclosing or posting obscene or violent messages, images, audio, or other information contrary to public order and good morals on the Mall Article 22 (Relationship between the Linking “Mall” and the Linked “Mall”) ① Where an upper “Mall” and a lower “Mall” are connected via a hyperlink (e.g., the target of the hyperlink includes text, images, and video, etc.), the former shall be referred to as the Linking “Mall” (Website) and the latter as the Linked “Mall” (Website). ② If the “Linking Mall” specifies on its initial screen or via a pop-up screen at the time of connection that it does not bear warranty liability for transactions conducted between the user and the “Linked Mall” regarding goods, etc., independently provided by the “Linked Mall,” it shall not bear warranty liability for such transactions. Article 23 (Ownership of Copyright and Restrictions on Use) ① Copyright and other intellectual property rights for works created by the “Mall” shall belong to the “Mall.” ② Users shall not use for commercial purposes, or allow a third party to use, any information obtained through the use of the “Mall” to which the “Mall” holds intellectual property rights, by means of reproduction, transmission, publication, distribution, broadcasting, or other methods without the prior consent of the “Mall.” ③ If the “Mall” uses copyright belonging to a user in accordance with the agreement, it shall notify the relevant user. Article 24 (Dispute Resolution) ① The “Mall” shall establish and operate a damage compensation processing mechanism to reflect legitimate opinions or complaints raised by users and to process compensation for damages. ② The “Mall” shall prioritize the processing of complaints and opinions submitted by users. However, if prompt processing is difficult, the “Mall” shall immediately notify the user of the reason and the processing schedule. ③ In the event of a user’s application for damage relief regarding an e-commerce dispute arising between the “Mall” and a user, the dispute may be subject to mediation by a dispute mediation agency commissioned by the Fair Trade Commission or the Mayor/Provincial Governor. Article 25 (Jurisdiction and Governing Law) ① Lawsuits concerning e-commerce disputes arising between the “Mall” and a user shall be under the exclusive jurisdiction of the district court having jurisdiction over the user’s address at the time of filing; if the user has no address, the district court having jurisdiction over the user’s residence. However, if the user’s address or residence is unclear at the time of filing, or if the user is a resident of a foreign country, the lawsuit shall be filed with the competent court under the Civil Procedure Act. ② Korean law shall apply to e-commerce lawsuits filed between the “Mall” and a user. Addenda ① These Terms and Conditions shall be effective from June 13, 2026. ② For customer protection, points accumulated prior to the effective date can be used until June 13, 2027, and any unused points after that date will expire collectively. Last updated on 13/05/2026 Email Password Confirm Password Shipping Region Please select your shipping region. 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