{"id":267527,"date":"2024-12-04T10:42:34","date_gmt":"2024-12-04T01:42:34","guid":{"rendered":"https:\/\/dollsoom.com\/qna\/"},"modified":"2025-03-05T22:10:39","modified_gmt":"2025-03-05T13:10:39","slug":"qna","status":"publish","type":"page","link":"https:\/\/dollsoom.com\/euro\/qna\/","title":{"rendered":"Q&#038;A"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"267527\" class=\"elementor elementor-267527 elementor-242432\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1875bd e-flex e-con-boxed e-con e-parent\" data-id=\"f1875bd\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c8feb03 e-con-full e-flex e-con e-child\" data-id=\"c8feb03\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-04c9fc9 e-con-full e-flex e-con e-child\" data-id=\"04c9fc9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d72869f elementor-widget elementor-widget-heading\" data-id=\"d72869f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Q&amp;A<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e69e3c e-con-full e-flex e-con e-child\" data-id=\"1e69e3c\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8152d75 e-con-full e-flex e-con e-child\" data-id=\"8152d75\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f611f83 elementor-widget elementor-widget-heading\" data-id=\"f611f83\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Inquiry<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23a94e5 e-flex e-con-boxed e-con e-parent\" data-id=\"23a94e5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9a60e3e e-con-full e-flex e-con e-child\" data-id=\"9a60e3e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ea82d9 elementor-widget elementor-widget-text-editor\" data-id=\"6ea82d9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>It usually takes 1-2 business days to process your inquiry (excluding public holidays, Saturdays, and Sundays).<\/li><li>Please be assured that some inquiries may require additional time to process. We kindly ask for your patience as we respond.<\/li><li>For faster assistance, we recommend checking our FAQ and Customer Guide before submitting an inquiry.<\/li><li>When submitting a Q&amp;A, please be sure to include your order number for quicker and more accurate responses.<\/li><li>For After-Sales Service (AS) requests, please provide your order number, certificate or certification number, and attach relevant photos.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6947ab3 e-con-full e-flex e-con e-child\" data-id=\"6947ab3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5a7e8a elementor-widget elementor-widget-shortcode\" data-id=\"e5a7e8a\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div id=\"kboard-customer-list\">\r\n\t\r\n\t<!-- \uac8c\uc2dc\ud310 \uc815\ubcf4 \uc2dc\uc791 -->\r\n\t<div class=\"kboard-list-header\">\r\n\t\t\t\t\r\n\t\t<div class=\"kboard-sort\">\r\n\t\t\t<form id=\"kboard-sort-form-8\" method=\"get\" action=\"\/euro\/wp-json\/wp\/v2\/pages\/267527\">\r\n\t\t\t\t<input type=\"hidden\" name=\"mod\" value=\"list\"><input type=\"hidden\" name=\"pageid\" value=\"1\"><input type=\"hidden\" name=\"kboard_list_sort_remember\" value=\"8\">\t\t\t\t\r\n\t\t\t\t<select name=\"kboard_list_sort\" onchange=\"jQuery('#kboard-sort-form-8').submit();\">\r\n\t\t\t\t\t<option value=\"newest\" selected>Newest<\/option>\r\n\t\t\t\t\t<option value=\"best\">Best<\/option>\r\n\t\t\t\t\t<option value=\"viewed\">Viewed<\/option>\r\n\t\t\t\t\t<option value=\"updated\">Updated<\/option>\r\n\t\t\t\t<\/select>\r\n\t\t\t<\/form>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<!-- \uac8c\uc2dc\ud310 \uc815\ubcf4 \ub05d -->\r\n\t\r\n\t\t<!-- \uce74\ud14c\uace0\ub9ac \uc2dc\uc791 -->\r\n\t<div class=\"kboard-category category-mobile\">\r\n\t\t<form id=\"kboard-category-form-8\" method=\"get\" action=\"\/euro\/wp-json\/wp\/v2\/pages\/267527\">\r\n\t\t\t<input type=\"hidden\" name=\"mod\" value=\"list\"><input type=\"hidden\" name=\"pageid\" value=\"1\">\t\t\t\r\n\t\t\t\t\t\t\t<select name=\"category1\" onchange=\"jQuery('#kboard-category-form-8').submit();\">\r\n\t\t\t\t\t<option value=\"\">All<\/option>\r\n\t\t\t\t\t\t\t\t\t\t<option value=\"PRODUCT Inquiry\">PRODUCT Inquiry<\/option>\r\n\t\t\t\t\t\t\t\t\t\t<option value=\"ORDER Inquiry\">ORDER Inquiry<\/option>\r\n\t\t\t\t\t\t\t\t\t\t<option value=\"PAYMENT Inquiry\">PAYMENT Inquiry<\/option>\r\n\t\t\t\t\t\t\t\t\t\t<option value=\"SHIPPING Inquiry\">SHIPPING Inquiry<\/option>\r\n\t\t\t\t\t\t\t\t\t\t<option value=\"A\/S Inquiry\">A\/S Inquiry<\/option>\r\n\t\t\t\t\t\t\t\t\t\t<option value=\"ETC\">ETC<\/option>\r\n\t\t\t\t\t\t\t\t\t<\/select>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/form>\r\n\t<\/div>\r\n\t\r\n\t<div class=\"kboard-category category-pc\">\r\n\t\t\t\t\t<ul class=\"kboard-category-list\">\r\n\t\t\t\t<li class=\"kboard-category-selected\"><a href=\"\/euro\/wp-json\/wp\/v2\/pages\/267527?mod=list\">All<\/a><\/li>\r\n\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t<a href=\"\/euro\/wp-json\/wp\/v2\/pages\/267527?category1=PRODUCT+Inquiry&mod=list\">PRODUCT Inquiry<\/a>\r\n\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t<a href=\"\/euro\/wp-json\/wp\/v2\/pages\/267527?category1=ORDER+Inquiry&mod=list\">ORDER Inquiry<\/a>\r\n\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t<a href=\"\/euro\/wp-json\/wp\/v2\/pages\/267527?category1=PAYMENT+Inquiry&mod=list\">PAYMENT Inquiry<\/a>\r\n\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t<a href=\"\/euro\/wp-json\/wp\/v2\/pages\/267527?category1=SHIPPING+Inquiry&mod=list\">SHIPPING Inquiry<\/a>\r\n\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t<a href=\"\/euro\/wp-json\/wp\/v2\/pages\/267527?category1=A%2FS+Inquiry&mod=list\">A\/S Inquiry<\/a>\r\n\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t<a href=\"\/euro\/wp-json\/wp\/v2\/pages\/267527?category1=ETC&mod=list\">ETC<\/a>\r\n\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t<\/ul>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t<!-- \uce74\ud14c\uace0\ub9ac \ub05d -->\r\n\t\t\r\n\t<!-- \ub9ac\uc2a4\ud2b8 \uc2dc\uc791 -->\r\n\t<div class=\"kboard-list\">\r\n\t\t<table>\r\n\t\t\t<thead>\r\n\t\t\t\t<tr>\r\n\t\t\t\t\t<td class=\"kboard-list-uid\">Number<\/td>\r\n\t\t\t\t\t<td class=\"kboard-list-title\">Title<\/td>\r\n\t\t\t\t\t<td class=\"kboard-list-user\">Author<\/td>\r\n\t\t\t\t\t<td class=\"kboard-list-date\">Date<\/td>\r\n\t\t\t\t\t<td class=\"kboard-list-vote\">Votes<\/td>\r\n\t\t\t\t\t<td class=\"kboard-list-view\">Views<\/td>\r\n\t\t\t\t<\/tr>\r\n\t\t\t<\/thead>\r\n\t\t\t<tbody>\r\n\t\t\t\t\t\t\t\t<tr class=\"kboard-list-notice\">\r\n\t\t\t\t\t<td class=\"kboard-list-uid\">Notice<\/td>\r\n\t\t\t\t\t<td class=\"kboard-list-title\">\r\n\t\t\t\t\t\t<a href=\"\/euro\/wp-json\/wp\/v2\/pages\/267527?uid=24599&mod=document\">\r\n\t\t\t\t\t\t\t<div class=\"kboard-customer-cut-strings\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\u273f Guide to Checking Old website Order History\t\t\t\t\t\t\t\t<span class=\"kboard-comments-count\"><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<div class=\"kboard-mobile-contents\">\r\n\t\t\t\t\t\t\t<span class=\"contents-item\">so**csm<\/span>\r\n\t\t\t\t\t\t\t<span class=\"contents-separator\">|<\/span>\r\n\t\t\t\t\t\t\t<span class=\"contents-item\">2026.03.18<\/span>\r\n\t\t\t\t\t\t\t<span class=\"contents-separator\">|<\/span>\r\n\t\t\t\t\t\t\t<span class=\"contents-item\">Votes 0<\/span>\r\n\t\t\t\t\t\t\t<span class=\"contents-separator\">|<\/span>\r\n\t\t\t\t\t\t\t<span class=\"contents-item\">Views 2<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/td>\r\n\t\t\t\t\t<td class=\"kboard-list-user\">so**csm<\/td>\r\n\t\t\t\t\t<td class=\"kboard-list-date\">2026.03.18<\/td>\r\n\t\t\t\t\t<td class=\"kboard-list-vote\">0<\/td>\r\n\t\t\t\t\t<td class=\"kboard-list-view\">2<\/td>\r\n\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t<tr class=\"kboard-list-notice\">\r\n\t\t\t\t\t<td class=\"kboard-list-uid\">Notice<\/td>\r\n\t\t\t\t\t<td class=\"kboard-list-title\">\r\n\t\t\t\t\t\t<a href=\"\/euro\/wp-json\/wp\/v2\/pages\/267527?uid=24478&mod=document\">\r\n\t\t\t\t\t\t\t<div class=\"kboard-customer-cut-strings\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\u273f Regarding Use of the Existing Website\t\t\t\t\t\t\t\t<span class=\"kboard-comments-count\"><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<div class=\"kboard-mobile-contents\">\r\n\t\t\t\t\t\t\t<span class=\"contents-item\">so**csm<\/span>\r\n\t\t\t\t\t\t\t<span class=\"contents-separator\">|<\/span>\r\n\t\t\t\t\t\t\t<span class=\"contents-item\">2026.02.27<\/span>\r\n\t\t\t\t\t\t\t<span class=\"contents-separator\">|<\/span>\r\n\t\t\t\t\t\t\t<span class=\"contents-item\">Votes 0<\/span>\r\n\t\t\t\t\t\t\t<span class=\"contents-separator\">|<\/span>\r\n\t\t\t\t\t\t\t<span class=\"contents-item\">Views 10<\/span>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/td>\r\n\t\t\t\t\t<td class=\"kboard-list-user\">so**csm<\/td>\r\n\t\t\t\t\t<td class=\"kboard-list-date\">2026.02.27<\/td>\r\n\t\t\t\t\t<td class=\"kboard-list-vote\">0<\/td>\r\n\t\t\t\t\t<td class=\"kboard-list-view\">10<\/td>\r\n\t\t\t\t<\/tr>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/tbody>\r\n\t\t<\/table>\r\n\t<\/div>\r\n\t<!-- \ub9ac\uc2a4\ud2b8 \ub05d -->\r\n\t\r\n\t<!-- \ud398\uc774\uc9d5 \uc2dc\uc791 -->\r\n\t<div class=\"kboard-pagination\">\r\n\t\t<ul class=\"kboard-pagination-pages\">\r\n\t\t\t<li class=\"active\"><a href=\"#\" onclick=\"return false\">1<\/a><\/li>\t\t<\/ul>\r\n\t<\/div>\r\n\t<!-- \ud398\uc774\uc9d5 \ub05d -->\r\n\t\r\n\t<!-- \uac80\uc0c9\ud3fc \uc2dc\uc791 -->\r\n\t<div class=\"kboard-search\">\r\n\t\t<form id=\"kboard-search-form-8\" method=\"get\" action=\"\/euro\/wp-json\/wp\/v2\/pages\/267527\">\r\n\t\t\t<input type=\"hidden\" name=\"mod\" value=\"list\"><input type=\"hidden\" name=\"pageid\" value=\"1\">\t\t\t\r\n\t\t\t<select name=\"target\">\r\n\t\t\t\t<option value=\"\">All<\/option>\r\n\t\t\t\t<option value=\"title\">Title<\/option>\r\n\t\t\t\t<option value=\"content\">Content<\/option>\r\n\t\t\t\t<option value=\"member_display\">Author<\/option>\r\n\t\t\t<\/select>\r\n\t\t\t<input type=\"text\" name=\"keyword\" value=\"\">\r\n\t\t\t<button type=\"submit\" class=\"kboard-customer-button-small\">Search<\/button>\r\n\t\t<\/form>\r\n\t<\/div>\r\n\t<!-- \uac80\uc0c9\ud3fc \ub05d -->\r\n\t\r\n\t\t\r\n\t<!--div class=\"kboard-customer-poweredby\">\r\n\t\t<a href=\"http:\/\/www.cosmosfarm.com\/products\/kboard\" onclick=\"window.open(this.href);return false;\" title=\"KBoard is the best community software available for WordPress\">Powered by KBoard<\/a>\r\n\t<\/div-->\r\n<\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e23826 e-flex e-con-boxed e-con e-parent\" data-id=\"5e23826\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c97563f elementor-widget elementor-widget-spacer\" data-id=\"c97563f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Q&amp;A Inquiry It usually takes 1-2 business days to process your inquiry (excluding public holidays, Saturdays, and Sundays). Please be assured that some inquiries may require additional time to process. We kindly ask for your patience as we respond. For faster assistance, we recommend checking our FAQ and Customer Guide before submitting an inquiry. When [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-267527","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dollsoom.com\/euro\/wp-json\/wp\/v2\/pages\/267527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dollsoom.com\/euro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dollsoom.com\/euro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dollsoom.com\/euro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dollsoom.com\/euro\/wp-json\/wp\/v2\/comments?post=267527"}],"version-history":[{"count":10,"href":"https:\/\/dollsoom.com\/euro\/wp-json\/wp\/v2\/pages\/267527\/revisions"}],"predecessor-version":[{"id":271940,"href":"https:\/\/dollsoom.com\/euro\/wp-json\/wp\/v2\/pages\/267527\/revisions\/271940"}],"wp:attachment":[{"href":"https:\/\/dollsoom.com\/euro\/wp-json\/wp\/v2\/media?parent=267527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}