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Home > The Gem > NOTICE
 
Date : 19-03-08 19:58
[Notice] Renewal of the Soom Shopping Mall
 Writer : Admin
Hit : 256  

Thank you for using our shopping mall.

 

In order to provide more convenience and useful service to our customers, we would like to open a new shopping mall on 20th of March by transferring the server from 19th of March 2019.

 

Before opening the renewal homepage, we would like to notify you an important information and changes in advance.

 

1. Homepage renewal schedule (Korean Local Time) 

Discontinue operation on March 19, 2019 at 10:00 am on the current site > open the notice page.

Renewal site opened at 9 am on March 20, 2019 > Normal operation.

 

2. Site URL

The new site URL is www.dollsoom.com, which is the same as now.

You can access the previous site with the link on the new site.

 Please access the new site with a new order after the renewal site is opened.

※ Please access the old site with the existing order before ordering renewal. (You can use order inquiry, layaway payment, Q&A bulletin board)


3. ID

Members ID will be transferred identically, and you will be able to log in to all of our shopping malls with a single ID.

You cannot create multiple accounts (IDs) with the same email on the new site. If you have multiple accounts (IDs) in the same email on an existing site, please use one account (ID) that was automatically transferred.

 

4. Password

We need your understanding that we have to reset your password inevitably because member’s password on the existing shopping mall can not be transferred by the privacy policy.

Even though it’s cumbersome, please click on “Lost password?” on the login page of the new site and create a new password.
The new password should be more than 12 digits of alphanumeric characters, numbers and special characters.


5. Points

The points will be transferred equally and will be credited for each language used.

If you have any questions, please let us know through Q&A bulletin board.

 

6. Member’s Information

Your email, address, and phone number will be transferred the same as before.

If your information is incorrect, please update to the correct information.

 

7. Order inquiry

Orders before 10 am on March 19 >>> Check your order on the existing site

Orders after 10 am on March 19 >>> Check your order on the renewal site

 

8. Certificate Verification

You can check all the information on the renewal site.


* If you have any questions, please inquire through the Q&A bulletin board.


Thank you for your understanding and cooperation.

 

SOOM KOREA

 
 
 

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